About

Tri-S Controls was originally formed in 1950 as the R.M. Austin Co.  Our present name comes from our commitment to our business: Systems, Sales & Service.

We are a company with over 250 combines years of experience in the Fire Alarm industry.  We proudly provide a complete line of Fire Alarm, CCTV, Nurse Call and Door Control/Security Equipment and services.

We are a Platinum representative for Gamewell/FCI (Fire Control Instruments) line, owned by Honeywell.  FCI is a widely recognized manufacturer and is a respected leader in our industry. 7100-slim-right-smokes-nice

We offer a complete line of reliable, competitively priced equipment.  We individually design engineered systems to meet code, the needs of A/E and our customers.  We provide complete submittals with layout and “as-built” drawings and maintain complete files on over 3,000 customers in the Northern Ohio area.  We are well respected by Architects & Engineers for our work and attention to specification details.

Our Outstanding Customer Service Department

Tri-S Controls, Inc has always held to the belief that Customer Service is our number one priority.  Because of the importance we place on our customers, we do our best to be there whenever we are needed.  Our technicians are very well trained on all of our Fire Alarm Panels and devices.  They have attended intensive training sessions at our factory in Massachusetts.  With every new device put out by the factory, our technicians receive the necessary training to be able to provide the best service available.

In order to service our customers in need, we have a 24-hour service on call schedule with our technicians so someone is always available in case of emergency.